Walgreens

Pharmacy Technician

July 2022 • Bartlett, IL

What I liked

I liked the experience of a new environment (healthcare + retail). I learned different workflow expectations in such an environment being that I've learned what the industry of business expects.

What I wish was different

I wished there were more expansive tasks and roles for my position. My job description covered many tasks, but did not have much room to cover different responsibilities.

Advice

I would advise people that are considering a work opportunity that is different/unrelated to their program to go ahead and try it. Learning and working in a different industry/environment from their program is a great way to be versatile, gain different skills in another industry, and adapt to different perspectives.

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Cashier Associate

May - August 2021 • Frisco, TX

What I liked

Was mostly flexible and straightfoward work.

What I wish was different

The attitude of customers towards retail.

Advice

Be prepared to deal with bad customers.

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Certified Pharmacy Technician

June 2021 • Woodbury, MN

What I liked

Great way to learn about the field of Pharmacy and what to expect from a job as a retail pharmacist. I liked learning about insurance policies and how to understand how to work within insurance formularies, search for medicaid eligible patients, and working with doctors to authorize medications for insurance coverage.

What I wish was different

I wish that I knew how understaffed most Walgreens were before I took the job, because the understaffing had a huge impact on my training process. Maybe once or twice a week a senior technician would have the time to train me in the beginning, but most days I was left to run the cash register without any training on solving insurance issues or in where to find special prescriptions, so I had to ask for help often which slowed down my productivity and that of the co-worker that I asked for help.

Advice

If you are thinking about becoming a tech, I would really recommend getting certified. Studying for the certification test gave me so much important knowledge I use everyday in the pharmacy, especially the drug names. Memorizing generic and brand names for drugs and what they are used for has helped immensely when communicating with patients who may have limited english skills or have forgotten the name of the medication (happens frequently).

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Shift Lead

June 2022 • Sarasota, FL

What I liked

The team is fantastic. Everyone is part of a family and if you have any issues you have a whole community in support.

What I wish was different

Nothing. I wish I started there sooner.

Advice

Find yourself a place where you aren’t afraid of your boss. My boss was my friend and an ally to me, and I could go to him with issues and with positive news.

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Shift Lead / Designated Hitter

December 2020 - May 2021 • Pasadena, CA

What I liked

The hands-on experience and family-like relationship you build with your team members.

What I wish was different

Having an overview of other positions so you're aware of what their responsibilities are and what you should and shouldn't be handling.

Advice

Don't be afraid to ask questions. Ask as early as you can.

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Certified Pharmacy Technician

May 2022 • Inkster, MI

What I liked

I loved working in a very welcoming environment around pharmacists and other technicians as well that had made me feel comfortable

What I wish was different

The patient’s attitude towards people in healthcare especially during covid being short staffed

Advice

Its a really great experience to get someones foot through the door especially in healthcare

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Customer Service Associate

June - August 2022 • Oak Lawn, IL

What I liked

My coworkers were cool and the pay is good.

What I wish was different

I wish there was more flexibility in the hours.

Advice

You have to give your availability every week for them.

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Customer Service Associate

May - September 2022 • Needham, MA

What I liked

Fast-paced work environment Good coworkers

What I wish was different

Customers

Advice

Everyone should work retail at least once

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Customer Service Representative

July 2022 • San Jose, CA

What I liked

I loved being able to work with my co-workers from differing backgrounds and learning more about what it was like to work in a team.

What I wish was different

Nothing!

Advice

Always be open to trying something new because you will always learn new experiences with every job and it will be useful for your future career regardless of what you do.

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