Towson University

About Towson University

Towson University is Maryland’s university of opportunities. With more than 150 years of experience pushing possibilities, TU is recognized as one of America’s top regional public universities and a leader in academic excellence, research and discovery. As the largest university in Greater Baltimore and Maryland’s fastest-growing university, Towson University’s momentum is always accelerating with more than 22,700 current students and more than 100 bachelor’s, master’s and doctoral degree programs in the liberal arts and sciences and applied professional fields. Located amid one of the East Coast’s cultural and economic epicenters, TU is a beacon and powerful catalyst in the Mid-Atlantic region partnering with hundreds of businesses and organizations, impacting communities and fueling change. Towson University is currently ranked as a leading regional university by both Princeton Review and U.S. News & World Report. TU is also one of only a handful of institutions where graduation and retention rates are the same for all students, a result of a deeply inclusive culture with a focus on equity among all students, faculty and staff.


Blackboard Customer Support

January 2022 - March 2024 Towson, MD
“Absolutely loved the opportunity to learn more about Blackboard's system and talking to clients. If you have a customer service background this is great for you! When I first began, we were trained, welcomed, encouraged, and fully supported. We used to have a Manager that graduated from Towson and aided in our day to day questions and was well informed about the Blackboard system. He also set up group training sessions. I like how they allowed the modules to be self paced when learning the ins and outs of blackboard. I also appreciated the support chat with upper admin answering questions. Kelly Cook truly cared about her student staff and we in turn did our best to upkeep the demands of the job. Ms. Cook allowed us to complete homework, get a bite to eat, talk amongst ourselves, and developed relations with all of us. Ms. Cook was fair with scheduling and created a positive work environment. ”

Research Assistant

September 2023 - December 2023 Laurel, MD
“I like my Supervisor's belief in me. It keeps me going.”
See All

Questions & Answers

Does anyone know what a resident assistant might do at Towson University?

Day in the Life +2

Trying to get prepared to interview for a resident assistant role at Towson University, got any suggestions?

Interview +2
See All