http://www.timhortons.com

Tim Hortons

Cashier

April 2020 • Midland, MI

What I liked

Flexible Hours, simple tasks.

What I wish was different

Work schedule was erratic and hard to plan for.

Advice

The workload could be overwhelming at times, so be prepared to take more responsibility than you may like.
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Supervisor

September 2018 - August 2020 • Orchard Park, NY

What I liked

Friendly work environment. Great co-workers.

What I wish was different

Benefits. There was seemingly no offered benefits to working here, except for higher than minimum wage pay.

Advice

Work efficiently, and fast. Always do your best, and try to shine among your peers and even help them out.
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Barista

August 2019 - October 2020 • Tecumseh, MI

What I liked

Tim Hortons is a fast-paced work environment and requires you to think on your feet and work in sync with your team members. I enjoyed the challenge of working in the mornings provided and there is a satisfaction I get from greeting the customers and getting to know the regulars.

What I wish was different

I wish management was more strict. It's not often that you may hear someone say that about a job but having the management be impartial with their employees is relieving. I wouldn't have to wonder if everyone has the same work expectations and I think there would have been fewer miscommunications between the management and staff.

Advice

There are a lot of small details and drinks to memorize on the job but your coworkers are a valuable resource. Ask questions and get to know them also keep trying to take on new tasks. Even if you are unsure, going out of your comfort zone will help you learn the menu quicker and give you the confidence to expand past your original station.
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Service Associate

June - September 2020 • Morgantown, WV

What I liked

I enjoyed the fast pace and changing environment. Management was good and coworkers were very friendly and helpful during training process.

What I wish was different

Wish the workload had been more fairly shared and that the pay was higher for the amount of work you have to do.

Advice

Do not go into the job expecting it to be boring or being able to slack off. It’s never boring and there’s always work to do.
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Fast Food Worker

April 2016 • East Amherst, NY

What I liked

Easy job

What I wish was different

Different layout

Advice

Be social
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Team member

September 2017 • Grand Island, NY

What I liked

The people

What I wish was different

Advice

Have good patience
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Team member

April 2015 • Amherst, NY

What I liked

What I wish was different

Training new staff could be better and schedule creation. There was often too little staff

Advice

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Crew member

May 2019 • Powell, OH

What I liked

My fellow crew members were very personable and they were all awesome. The culture at that store was very welcoming and fun.

What I wish was different

Honestly, I wish I could have worked more. My goal this summer was to save up as much as possible, and I wanted to work as much as possible.

Advice

I met so many new people and I ended up getting an edge in Spanish and speaking because many of my coworkers spoke fluent Spanish. I could learn from them while I was working, and it was so rewarding. I recommend getting out of your comfort zone, sometimes it really pays off!
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cashier

June - August 2019 • Utica, MI

What I liked

I liked the people that I worked with and I enjoyed serving people.

What I wish was different

I wish the time that I worked would have been different. Waking up at 4 am was not the easiest thing.

Advice

Working in a nicer fast food place is a fast-paced community.
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making coffee

May 2019 • Niagara Falls, NY

What I liked

I like my coworkers and how helpful we are to each other

What I wish was different

Advice

You need to be able to manage your feelings. Some customers can be rude and you have to stay positive with a smile.
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Supervisor

May 2018 • Pendleton, NY

What I liked

My amazing team

What I wish was different

More supervisors

Advice

Always be kind, it makes a huge difference in someone else’s day
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Barista

June - August 2018 • Hogansburg, NY

What I liked

I enjoyed communicating with customers and making new beverages.

What I wish was different

I wish that the management had communicated with us better.

Advice

Be prepared to work on your feet for hours.
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Cashier

June - August 2018 • Livonia, MI

What I liked

I enjoyed working with most of my coworkers, and I love doing customer service, even with difficult people.

What I wish was different

The only thing that made things difficult were the workers who made everyone feel as miserable as they were.

Advice

Apply to more places before you’re let out of classes. This way, you can get more responses from potential employers before your peers.
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crew

July - November 2018 • Grand Blanc, MI

What I liked

The managers were nice

What I wish was different

Regular scheduled breaks automatically and enough people scheduled for a shift so when one person called out sick or didn't show up we weren't left messed over for the rest of the day.

Advice

Be more insistent on taking your break, even if the store is falling apart.
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supervisor

October 2015 - August 2018 • Woodhaven, MI

What I liked

Flexible work hours, requested days off were given even in advance

What I wish was different

I wish the management there was more professional. Leniency provided cuts in quality products and they never called professionals to fix broken equipment. Certain employees were given special exception from rules simply because "we needed them."

Advice

Always value your mental health as much as your physical health. Regardless of how good a job pays, do whats best for yourself. Regardless of your position, always speak up for yourself and co-workers if you feel management is being unfair/unjust in their decisions.
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