http://www.99restaurants.com

Ninety Nine Restaurant

Host

April - August 2018 • West Yarmouth, MA

What I liked

The Ninety Nine Restaurant hosts a collaborative effort with all restaurant staff and managers to provide the best dining experiences for our guests. It was part of my job to make the best first impression and by doing so in a lively, fast-paced environment, I was challenged to creatively manage stress while greeting guests.

What I wish was different

Summertime is a very hard time to train new employees, I wish I had come on board a little earlier and there had been more help on the host stand when we were at our busiest.

Advice

The host stand holds a serious responsibility to keep the pace of the restaurant, manage customer’s wait times, fill and clear tables, all without overwhelming the kitchen’s ability to prepare orders. Getting to know the operations of the dining floor, the kitchen, the prep room, and the dish room, will give the vigilant host purpose to maintain order. Standing behind the podium is part of the job, but don’t make it the only part of the job.
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