At New Era, we are dedicated to providing excellent service and that success depends on YOU! We are looking for open minded people who enjoy working in a laid back team environment! We, at New Era Recovery Solutions understand that having happy employees equal having happy clients. New Era Recovery Solutions is a call center that provides collection assistance to small businesses, banks, corporations & subsidiary companies nationally and locally alike! In our close team environment we offer you an opportunity to learn firsthand an industry that is crucial to our economy. The debt collection industry contributes over $40 billion to our economy annually. We would love to educate you on the thriving industry know as “collections”.
Job Summary Highlights:
- Locate and monitor overdue accounts, using collection software.
- Learn the art of negotiation and effective communication skills
- Manage a full portfolio ensuring minimum performance goals are met.
- Recover outstanding revenue owed on various account types utilizing effective communication skills
- Maintain good will between our client and our client's customers
- Learn how to converse with customers from across the nation in different financial positions via telephone to determine reasons for overdue payments.
