http://stonybrookny.hiexpress.com/

Holiday Inn Express

Hotel Guest Service Agent

April - August 2019 • Madison, OH

What I liked

What I wish was different

Advice

I really loved this job but it was stressful. It was easier if you were just yourself, kind, helpful, and positive. The team ends up functioning like a family.
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Front Desk Receptionist

July - September 2019 • Newport, OR

What I liked

Non stressful

What I wish was different

More efficient checkin system

Advice

Stay organized
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Hotel Front Desk Clerk

June 2018 • Fort Washington, PA

What I liked

At first I was really nervous. But my co workers and bosses helped me get the proper training needed and eventually I was able to help in a few different departments in no time! I love working here, my co workers and I make a good team.

What I wish was different

One thing I wish that had been different is that we are allowed to have parties at the hotel, as that would bring more people in!

Advice

I recommend that people do research about the hotel before the interview and don't hesitate to ask as many questions as needed while training.
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Front Desk Receptionist

March - June 2019 • Opelika, AL

What I liked

Working by myself

What I wish was different

Worked different hours

Advice

Never work overnight while a full time student
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Front Desk Receptionist

January 2019 • Blowing Rock, NC

What I liked

Lots of down time to work on school work

What I wish was different

I wish there had been better and more supportive management in place to better solve customer issues

Advice

Everyone should have a customer service job, the knowledge you learn is invaluable
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Front Desk Receptionist

May - August 2019 • Port Huron, MI

What I liked

I liked that I was able to be an acting manager. I was also able to work in different departments to get the training and experience.

What I wish was different

I wish that I wasn’t stuck on the front desk as much. We were incredibly understaffed so I had to mostly work at the front desk instead of training more in other departments.

Advice

I learned so much about how to act as a manager and how to prepare for the next step in my career once I graduate in December.
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Hotel Front Desk Clerk

May - July 2019 • Lubbock, TX

What I liked

Getting to talk to a lot of different travelers

What I wish was different

Management could have run things better

Advice

Any experience is better than none
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