http://Www.familyvideo.com

Family Video

Sale

June 2018 • Tahlequah, OK

What I liked

Making money, working, and my coworkers

What I wish was different

Less responsibilities/stress/pressure or higher pay.

Advice

I’m unsure how to answer this question.
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Family video

August 2018 • Tallmadge, OH

What I liked

It’s a customer first environment. I’m really enjoying talking with customers and helping them choose the best movie for their night in.

What I wish was different

The amount of movies being returned at once.

Advice

It’s a very easy job to handle once you have the hang of things. As you move up in the chain, things get more complicated. It takes a lot of time management, and also critical and fast thinking.
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Assistant Manager

September 2015 • Grand Ledge, MI

What I liked

Flexible hours, laid back environment, chance to make commission

What I wish was different

The “calling out sick” process. If you’re sick and unable to come in, you get written up unless you can find someone to cover your shift.

Advice

Upsell to every customer even if you don’t think they’ll go for it.
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Customer Service Representative

June 2016 • Springfield, IL

What I liked

At Family Video, each employee has a sense of empowerment as we are able to make our own business decisions and manage ourselves.

What I wish was different

Advice

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Sales associate

June 2017 - August 2018 • Allegan, MI

What I liked

The responsibility

What I wish was different

More staff

Advice

It's more work than you think.
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Cashier

May 2016 • Warren, MI

What I liked

I like that I am able to learn how to deal with cusromers whether they are happy or something going wrong

What I wish was different

That I could have gotten more hours.

Advice

I would say do not take the customers bad attitude personally. It can be an attitude towards the company or other employees
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Team memeber

July 2016 - August 2018 • Rockford, IL

What I liked

I loved the environment. My coworkers were like a big family and everyone worked together to achieve our goals of the day, week, and month.

What I wish was different

I wish we had breaks, but my team members usually took over so I could breathe or eat.

Advice

the more shifts you cover the easier it is to get your own shifts covered. As long as you lift your own weight you will be taken care of.
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