Caribou Coffee

MOD

October 2020 • Charlotte, NC

What I liked

this is such a fun place to work! the management is excellent, mobility is good, training is comprehensive, and the staff is very kind. loved the benefits like employee discounts and options for insurance etc. for full time employees.

What I wish was different

wish the processes for taking action against repeatedly aggressive customers were more efficient. they shouldn’t have to make a laundry list of people uncomfortable before we can take action against them.

Advice

learn customer service skills in an early job. a job like Caribou where you work in many different roles is great for figuring out what parts of a job you like and what parts you don’t. a caring team like Caribou makes every workday one to look forward to.

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MOD

October 2020 • Charlotte, NC

What I liked

What I wish was different

Advice

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Shift lead

June 2019 • Maple Grove, MN

What I liked

I really like the people I was working with and the atmosphere there.

What I wish was different

Nothing

Advice

Don’t stress about the interview, they just want to get to know you.

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Team Member

May - August 2021 • Rochester, MN

What I liked

The customers are very friendly and the store is very clean. There are a lot of employee benefits.

What I wish was different

I wish I got to be on bar more.

Advice

Make personal connections with customers!

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Caribou Coffee Barista

April - August 2020 • Bemidji, MN

What I liked

The people and the job

What I wish was different

The line of communication

Advice

It is what you make of it

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Barista

November 2019 • St. Joseph, MN

What I liked

I like making new things and working with new people to serve customers! It was a great environment with friendly people.

What I wish was different

Business was slow due to COVID and there is not a lot of customers that come to the shop in the first place, so there was a lot of busy work/cleaning done.

Advice

Always ask any questions you have and know how to treat customers with kindness at all times.

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Barista

November 2018 • Winona, MN

What I liked

I love interacting with customers and putting a smile on their face when handing them a cup of coffee. Obviously, with COVID, that has restricted our ability to share smiles, but typically in drive, we get to see theirs! In addition, I have made some great friends that have going to work more enjoyable!

What I wish was different

I wish I would have started sooner!

Advice

The environment is great. If you go into it with a positive attitude, you will have so much joy poured into you as well! If you go into the job expecting it be miserable, it will be. It's all about how you go about your emotions and excitement.

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Shift Leader

June 2020 • Monticello, MN

What I liked

What I wish was different

Advice

Be ready to work in a very fast paced environment where precision is greatly appreciated, but there is room for mistakes and growth.

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Team Member

May 2020 • Ramsey, MN

What I liked

A moderate amount of hours, fun coworkers, good benefits for a college student, nice customers, time of day preference honored

What I wish was different

More hours

Advice

work hard

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Supervisor

February 2014 - August 2018 • Watertown, SD

What I liked

My favorite part of working at Caribou the past 4 years is the people i had the chance to talk with and all of the different things they had to share. I have met people from Austrialia, Colorado, Europe, and places all over the world. I also love all of the people that I met through the company and the relationships that I formed.

What I wish was different

I dont wish anything to be different from working there.

Advice

Do the things you love while you have the chance. Branch out of your comfort zone as well. I bet you will not regret it in the end.

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Barista

July 2018 • Maple Grove, MN

What I liked

I love making drinks and having conversations with the customers.

What I wish was different

I wish the management at my store was better.

Advice

Caribou is a very fun place to work but it varies based on the management at each store so if you're thinking about working at one, ask around first and make sure that store is the right fit for you (current/former employees are the best to ask).

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Barista

May 2018 • Topeka, KS

What I liked

You learn three useful skills; how to make coffee drinks, how to cashier, and how to deal with the grumpy public.

What I wish was different

I wish the general public would have been nicer. This job definitely makes you more friendly to hourly wage earners.

Advice

My schedule was incredible sporadic, so if you have a hard time with having no set schedule or regularity, this job is pretty hard.

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Shift Lead

May 2018 • Red Wing, MN

What I liked

Flexible hours

What I wish was different

More staff per shift

Advice

Be flexible

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Shift manager

May - August 2019 • Plymouth, MN

What I liked

I really loved all of the different interactions you had with people. You meet such a wide range of people while working there and you definitely improve your interpersonal skills and time management