The team, especially the branch leader, his name was Patrick Jacobs. Not only did he provide training, but he built a positive environment allowing everyone to perform to the best of their ability.
What I wish was different
Nothing it was the perfect workplace for me and gave me so much knowledge. I just would prefer a job where I'm a bit more mobile talking face to face.
Advice
If you need to improve talking skills or organizational skills, then this is the place for you. Like anything it will be challenging at first, but then you'll start to understand the mortgage industry. This was by far my favorite positive I had.