Automated Health Systems

Provider Representative

June - August 2019 • Pittsburgh, PA

What I liked

Flexible Schedule, I Learned a lot

What I wish was different

More work with data analysis/reporting. This position was strictly customer service.

Advice

Great if anyone wants to get some experience/knowledge of the healthcare world, without throwing themselves right into an internship. I gained a lot of knowledge about how healthcare works, even though it wasn't really an internship. Now, if I pursue an internship in healthcare I feel like I have some experience with all of the lingo and specifics.

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Provider Representative

June - August 2019 • Pittsburgh, PA

What I liked

The people were fantastic, including my direct supervisor. It was a friendly environment where everyone was willing to help out and answer question. It was a relatively simple job that allowed me to interact with providers and learn more about medicare.

What I wish was different

There really isn't anything I would change except there being more representatives. Also, there needed to be more people processing applications as my job position would get the phone calls of people angry that their application had not been processed when we could not do anything about it.

Advice

Go in knowing that it is going to a take a little bit of learning how to use the systems and that while you use the system everyday, the providers do not, so as you get more frustrated, so do they.

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